If you need help with any GoWai Gaming product, you’re in the right place.

Common Issues

In‑App Purchases Not Appearing

  • Restart the app

  • Ensure you’re logged into the same Google Play account

  • Check your purchase history in Google Play

If the item still doesn’t appear, contact us with your order number.

Game Crashes or Performance Issues

Try:

  • Restarting your device

  • Updating to the latest version

  • Ensuring you have available storage space

Contact Support

Email us anytime at: support@gowaigaming.com

We aim to respond within 48 hours.